Klaviyo

Klaviyo is an AI-first B2C CRM platform that unifies marketing automation, customer service, and analytics for ecommerce brands. The platform enables businesses to create personalized, omnichannel experiences across email, SMS, WhatsApp, mobile push, and social media. Klaviyo's AI agents include Marketing Agent for automated campaign creation and Customer Agent for 24/7 customer support and sales. The platform features a robust Customer Data Platform (CDP) that unifies customer profiles and activity data, advanced segmentation capabilities, and real-time analytics with attribution tracking. With 350+ pre-built integrations, Klaviyo connects seamlessly with major ecommerce platforms, point-of-sale systems, loyalty programs, and advertising tools. The platform serves 193,000+ brands and includes features like email templates, flow automation, Customer Hub for self-service, helpdesk functionality, and review management.